Shipping Times & Policies

Effective: April 28, 2025

At Rose Haus Co., we believe quality cannot be rushed — and that belief separates us from the rest.


Every creation is crafted in-haus by our team — no middlemen, no outsourcing — ensuring the highest level of attention, artistry, and customer satisfaction.

Because of our made-to-order production process, shipping times vary.
Please review the policy below carefully, as we offer both ready-to-ship and made-to-order items.

Made-to-Order Products | Custom Designed Orders

Satin Arrangements (Handmade to Order):

  • Production time: Up to 14 business days depending on the number of roses and details of bouquet.

  • After production is completed, shipping typically takes 2–5 business days depending on carrier and destination.

  • You will receive tracking information once your order ships.

Larger Preserved Rose Arrangements (Handmade to Order):

  • Production time: Up to 5–10 business days (to allow for box preparation and rose preservation process)

  • After production is completed, shipping typically takes 2–5 business days.

Note:
If both satin and preserved products are ordered together, they will ship once all items are ready.

Ready-to-Ship Products

In-Stock Decor, Standard Preserved Rose Boxes, and Accessories:

  • Processing time: 1–3 business days

  • Shipping time: 2–5 business days after dispatch.

Shipping Methods

  • Rose Haus Co. ships via trusted carriers such as USPS, UPS, and FedEx.

  • Shipping rates and options will be displayed at checkout.

  • We currently ship within the United States.
    (International shipping coming soon!)

 Important Notes

  • Production time + shipping time = total delivery timeline.

  • All shipping times are estimates and may vary during peak seasons or due to carrier delays.

  • Rose Haus Co. is not responsible for carrier delays, lost shipments, or customs processing times.

  • All packages are professionally packed and photographed prior to dispatch for quality assurance.

 Order Updates

You will receive an email confirmation with tracking information once your order ships.
For any questions regarding your order status, please contact us at:
📧 contact@rosehausco.com  or +1 (305) 504-6364